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Comment: We were in a tight spot, finding a gasfitting company to help us get our new gas stove installed. While contacting
several companies by telephone and getting quotes your company responded the quickest, updated our gas system and charged us
a very fair price. The gentleman who did the work, Stirling, did an outstanding job. My wife and I will be referring others to you,
be assured of that!
Jack
Good Morning Rick,
I would like to set up a time to have the city inspector in. What is the best way to go
about this?
I also wanted to thank you for the prompt install and to let you know that your staff are
very professional. I wouldn’t hesitate to use you again and to let my friends know the
level of service you offer. You should be proud of your company.
Regards,
Stacey
Hi Rick,
Just to say THANK YOU for getting the EMPIRE Heater installed before the weather turned colder.
The heater works just great, and I have used it for my piano work.
And also, I was concerned about the pilot light not blowing out. It has not gone out even though we had
about one of the most wicked winds we will likely ever get. It was that south wind we all remember.
All went well, and THANKS again for your fantastic work and a great heater.
Ed
Hi Rick, Just wanted to pass on my thanks for an excellent installation
of my gas line. Jesse did a great job of explaining what my options were
and what was going to be done. Customer Service was excellent! It's not
something that's a given any more these days.
Graham
Hi Rick,
Stove is up and running and all set for the inspection. Just wanted to let you know what a great job Jesse did installing the gas line.
Not only did he do a really nice clean setup of the plumbing, he even made sure the stove fired up and was level, cleaned up and left no trace of him being here.
He definitely went over and above my expectations and I would be happy to recommend Jesse to friends or family. Thanks!
Rob
Hi Rick,
I wanted to say how professional your team member (Jessy) was when coming to my house gas fitting, and of course removing my old Electric cooktop and installing the new gas cooktop.
Everything was done with a very high standard, and at no time did we have any doubt in the work.
Your support in helping me make decisions was excellent especially in providing me with a Electrician to come over and re-wire at short notice.
I have no hesitation of recommending you and your company to anyone.
Regards
Shekhar
Hi Rick,
I was very happy with the job Jesse did on my BBQ line. He left the job very clean, neat and professional.
I had another quote on the job that was more than twice the cost and they said they would have to cut several holes in the ceiling and soffit to get the job done.
Jesse installed it with no holes in the ceiling or soffit and the cost was less than ½ the other quote.
I would definitely recommend you guys on to anyone that would require gas work.
Thank you
Susan
Hi Rick
Thank you and Jesse for everything. GREAT WORK!
Michael
Thanks so much Rick – I have to say, your guy Sterling was very professional and efficient, and we’re very pleased we went with you.
Daryl will send you off a cheque, and we’ll prob. be calling you today or tomorrow to arrange for the final bits. Cheers! Ren
Hi Rick,
Just a quick note to say thank you for the recent work completed at our home. We came across your company by way of a referral
from a friend who knows one of your staff, Jessie.
In short, Jessie did a brilliant job. We wanted to re-run a ling through the floor joists, install a gas line into our kitchen for a
future gas range, and run a new line to the back of the house for our natural gas BBQ. Jessie was very articulate in explaining to
me the ins and outs of the job as I like knowing the finer details of it all.
As I said, Jessie was brilliant. Not only was he quick to do the work, efficient, and cleaned up after himself but during the process
of installing the line for our BBQ, he noticed an issue with the insulation in the rim-joists of our foundation. Jessie pointed this
out to us, saving us a massive headache and expense down the road had the issue gone unnoticed.
Not only are we pleased with the work done and the very reasonable price to do the work, we are more than happy to spread the
good word about Protech Plumbing. Should we hear about anyone in need of gas work, we’ll be referring you and your
team.
Thank you again,
Vince
Hi Rick,
I just wanted to say how happy I have been with Kevin and your service.
I know we didn't need you for much but your promptness to installing our stove and not putting in something we didn't need is very much appreciated.
I work at SAIT and there are often requests for help suggesting services for a variety of things and you will be on the top of my list when I can.
Thanks again
Jean
Hi Rick. I am very happy that I happened across your company.
The quality of workmanship is exceptional and it was refreshing to have an contractor in the house who didn’t leave a mess behind. Jessie ( hope I have his name right) was very knowledgeable and pleasan
PS I have already referred a co-worker to you.
Scott Gates
Rick, I just wanted to send you a quick note to let you know how pleased I am with the service I received from your company, Protech Plumbing Inc.
Right from the moment I called, there was nothing about the experience that let me down.
I set up the appointment with you and that was hassle free and prompt.
Kevin showed up exactly when you said he would! When does that ever happen?
And speaking of Kevin, he was awesome. Even with three 4 year old girls watching his every move he was professional, well organized and very clean.
He explained to me everything he was doing and why.
He was quick and wasted no time in getting the new log lighter valve installed.
Thanks again for the exceptional service. I will have no problem at all recommending Protech Plumbing to anyone.
Regards,
Randy
Thx Rick – I appreciated your prompt and professional service.
Fawn
Rick,
Just a quick note of thanks.
I had my gas line installed on Friday and was impressed with the service. I appreciated the advice and professionalism!
regards
Blaine
Hi Rick,
Thanks for fitting in our bbq line install last Friday. I am sitting at home waiting for the inspector so I'll let you know if there are any problems after he's done.
Can you give me the name of the man who came to do the job? He was very professional and taught me a lot about my fireplace. I was pretty pleased with the service.
Thanks, and I will be recommending you guys if anyone asks. Oh, and the cheque is in the mail as of today! :-)
Best,
Heide
Thnxs again Rick, you and your team were quick, professional did a great job. I was happy I found
you and didnt go with ????? to wait the 3 months for delivery and then pay more.
JB
You’re technician Sterling was very helpful and informative about our installation. I just want to say that he is a great asset to your organization.
Lori
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